For express delivery, retail prices and overseas shipping, please contact us directly. Quotes for quantitative discounts are available upon request…
All our orders are handled by the PayFast payment gateway for your online security. When you place an order, you will receive an acknowledgement email confirming receipt of your order.
We send out your product within 24 hours (except weekends and public holidays) of receiving your order via the FastWay Couriers. Your parcel will get a tracking number which will be sent to you via email. Delivery time within South Africa should take 3 working days. Please notify us of any claim or issues with non-delivery. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
SilkLady cannot be held responsible for any issues with the postal service, including possible strike action and lost items. No claims for lost items can be made prior to 21 days from the date of sending.
SilkLady would like to ensure that you love our pillowcase as much as we do. As such, if you change your mind and wish to return your purchase within 5 working days upon delivery, we will be happy to accept your return. The product must be returned unused, undamaged and in its original packaging. We do not accept returns of opened, used or washed bedding. Please read the washing instructions carefully.
We hate Spam too, and your details will certainly not be used by or sold to any third party organisations.
I love my organic silk pillowcase and its the best thing that I can take it with me wherever I travel. I am so excited to rest my face on my silk pillow and fall asleep every night and have have the most peaceful sleep! Ever since I started to using the silk pillow my hair does not break when I sleep and my skin has improved. None of the face cream is absorbed when I fall asleep on my pillow. When I wake up I feel amazing because my skin looks amazing!
33 Salt River Road
Cape Town 8001
t: 021 447 1731 / 021 447 0624
2 Wimpole St, London W1G 0EB
t: 020 7491 7767
Anuyu Medical Spa
6 Paradiseview Road, Claremont, 7708 Cape Town
t: 021 762 4823
15 Orange Street, Cape Town, South Africa
t: +27 21 469 8063/2
f: +27 21 469 8061
St George Wharf, London SW8 2LE
t: 020 7099 0048
Energetic Nutrition, Inc.
1731 E. Roseville Pkwy, Suite 150
Roseville, CA 95661, USA
t: 1-916-771-2500 (Local and International)